SHIPPING INFORMATION – INDIA
All Domestic Orders are shipped through DTDC, the delivery time for each package is 3-7 working days. Once the order is shipped, you will receive a tracking number with the link to track your order. For any queries regarding the status of shipment, please reach out to us on WhatsApp on +91-9810663463
Shipping is free within India.
We also offer Express shipping in selected pin codes, chargeable additionally at Rs.650/- per consignment.
Delivery time is 24-72 hours. Please reach out to our team on Whatsapp regarding express delivery before checkout.
SHIPPING INFORMATION – INTERNATIONAL
For International deliveries, we have tied up with DTDC who further connects with FedEx, DHL or UPS (depending upon the delivery location). The delivery time is 4-10 working days. Once the order is shipped, you will receive a tracking number with the link to track your order.
Shipping – Approx. USD 50*
The shipping charges would vary depending upon the consignment size.
*Prices do not include custom duty
Please Note: Duties and taxes will be applicable as per your country’s regulations and are to be borne by the customer. These charges will be billed separately to you by the courier company at the time of delivery.
Shipping Charges are based on shipping destination and weight of your parcel. Shipping companies determine shipping charges based on the package weight, customs clearance and various other factors. We are unable to advise the duty amount. For more information, please write to us on firstname.lastname@example.org.
IMPORTANT SHIPPING INFORMATION
Order cut-off times are provided as guidelines only, and do not consider possible delays caused by payment authorization. We aim to dispatch all orders within 48 hours/2 business days except for Indian public holidays where it may take up to 72 hours. Estimated delivery times are to be used as a guide only and commence from the date of dispatch.
We are not responsible for any delays caused by natural calamities and unavoidable circumstances as that is beyond our scope of effort. We will go out of our way to deliver your order at the earliest possible to ensure a seamless shopping experience. For any unforeseen circumstances , we request you to please bear with us.
It is best advised to keep some extra days in hand before placing the order, to avoid last minute issues.
We are unable to redirect orders once items have been dispatched.
All orders require a signature and proof of ID upon receipt of order.
ORDERS ONCE PLACED, CANNOT BE CANCELLED/REFUNDED.
Currently, each order may be shipped only to a single destination address. If you wish to ship products to different addresses, you shall need to place multiple orders or reach out to our team on WhatsApp for further assistance.
We make our best efforts to deliver each item in your order within 16 working days of your placing the order, inclusive of processing time. However, in some cases, we may take longer to ship the order as we may have to produce/procure some materials.
While we shall endeavour to ship all items in your order together, this may not always be possible due to product characteristics, or availability.
In the unlikely event that we are not able to deliver your complete order within 16 working days, you must reach out to us on WhatsApp (+91-9810663463)
If you believe that the packaging is tampered with or damaged, please inform us over WhatsApp (+91) 9810663463 or email us at email@example.com, mentioning your order reference number. It is very important for the purpose of internal referencing.
PLEASE NOTE: Recipient may need to provide a photocopy of any of the following photo id proofs to the delivery agent :
- Pan card
- Driving License
- Voter ID
- Aadhar Card
Our customer service may contact you for additional information if required. After your order is shipped, you may receive a confirmation email from our end.
Please share your valuable feedback about your purchase over email and/or WhatsApp.